Frequently Asked Questions
Everything you need to know about bringing Belro home.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your home decor and furniture?
Yes, all Belro furniture includes a limited 1-year warranty covering manufacturing defects in materials and workmanship to ensure your home stays beautiful.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
Are Belro textiles and rugs sustainably sourced?
We prioritize ethical sourcing. Over 80% of our textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your family.
Can I track my delivery in real-time?
Once your order ships, you will receive a tracking number via email. For large freight deliveries, our carrier will contact you directly to schedule a specific delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.